URC TV Support Centre
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Using URC TV
What is URC TV?
What countries can I stream URC TV in?
On what devices can I stream URC TV?
How do I use URC TV?
Is there a URC TV app that I can download?
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How do I access my subscription / game?
Forgotten your password?
What Can I Buy?
Do I get a reduction if I’m a Club Season Ticket holder?
What format do I fill my date of birth in on the registration form?
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URC TV Mobile App
How do I download the URC TV app on an Android device
How do I download the URC TV app on an iOS device
How do I update the URC TV app on my Android device
How do I update the URC TV app on my iOS device
Can I purchase through the URC TV app?
Watching URC TV
What Can I Watch, Where and When?
Which events will be streamed?
What live content do I get to watch?
What countries are games available in?
What can I watch on URC TV in Canada?
What can I watch on URC TV in New Zealand?
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On what devices can I watch URC TV?
What do I need on my device to stream URC TV?
What are the Minimum Windows Requirements?
What are the Minimum Mac Requirements?
What iOS (Apple) Mobile Devices are supported?
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Tips & Common Problems
Issue when Registering / Logging in
Can I have more than one computer/device logged in to RUC TV at one time?
Can I switch device — e.g. If my battery dies?
I am struggling to scrub back and forth
Public Wi-Fi connections
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Using mobile data to access content on URC TV
Can I stream URC TV over mobile data?
Watching on your TV
Can I access URC TV on my Smart TV?
Can I stream URC TV on an Apple TV?
Is Google Chromecast supported?
Casting URC TV to your TV
Can I have a party and watch URC TV with my friends?
Can I screen URC TV in my pub or club?
Purchasing on URC TV
What products can I buy in Canada
What products can I buy in New Zealand?
How do I apply a discount code
URC TV Payment & Account
Cancellations & Refunds
Is my subscription a once-off payment or does it auto-renew?
How do I set my subscription to cancel?
What if I think I’ve been charged in error?
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
If I change my mind, can I cancel my subscription/game purchase?
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What is a URC TV account?
How do I register for a URC TV account and pay?
How do I change my password?
What cards can I use to pay? Can I use Direct Debit?
Can I pay in the currency of the country in which I reside?
Is URC TV’s payment processing system secure?
Why can't I process my payment?
How can I change my payment details?
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Help Desk Software