All of our subscriptions are renewing products however if you do not wish for your subscription to renew you can set it to cancel at the end of your subscription period.


Website Purchased Passes:

If you purchased your pass through our website www.urc.tv:


1. Go to our website https://www.urc.tv/ and log in using the email address and password associated with your URC TV account

2. Once logged in you will see a button appear in the top right-hand corner 'MY URC TV'

3. On the next page select MANAGE SUBSCRIPTIONS 

4. Click on CANCEL AUTO RENEW 


Your subscription will now be set to cancel as opposed to renew at the end of your subscription period however should you change your mind and wish to change it back so that it does renew the following season you can do so by following the same steps but selecting what should now appears as RENEW SUBSCRIPTION as opposed to CANCEL AUTO RENEW as before as the final step. 


In-app Purchased Passes:

If you purchased your pass through one of our mobile apps (iOS or Android) you will not be able to set your subscription to cancel at the period end in the way outlined above as the MANAGE SUBSCRIPTIONS category will not display for you under the MY URC TV section.


If you made the purchase through our Android mobile app you can either contact Google Support directly or do so yourself by following the steps outlined in this article.


If you purchased through our iOS mobile app you will need to either contact Apple Support directly or you can do so yourself in your device settings:

How to cancel a subscription on your iPhone, iPad, or iPod touch

  1. Open the Settings app. 
  2. Tap your name. 
  3. Tap Subscriptions.
    iPhone showing the Subscriptions menu option in Settings.
  4. Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
  5. Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual Services.) If you don’t see Cancel, the subscription is already canceled and won't renew.

Cancel a subscription on your Mac

  1. Open the App Store app.
  2. Click the sign-in button  or your name at the bottom of the sidebar.
  3. Click  View Information at the top of the window. You might be asked to sign in.
  4. On the page that appears, scroll until you see Subscriptions, then click Manage.
    Mac showing the Account Information page that appears after you click View Information.
  5. Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
  6. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. 

Cancel a subscription on your Apple Watch

  1. On your Apple Watch, open the App Store.
  2. Scroll to Account and tap it.
  3. Tap Subscriptions.
  4. Tap the subscription that you want. Don't see the subscription that you're looking for?
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. 

Cancel a subscription on your Apple TV 

On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.

  1. Open Settings.
  2. Select Users & Accounts, then select your account.
  3. Select Subscriptions.
  4. Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.


About cancelling subscriptions from Apple

  • Most subscriptions automatically renew unless you cancel them.
  • If you cancel a paid subscription, you can keep using the subscription until the next billing date.
  • If you cancel during a free trial period, you might lose access to the subscription immediately.

If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.

Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. Learn about special circumstances for these countries and regions.

Source: https://support.apple.com/en-ie/HT202039


If you have any issues setting your subscription to cancel at the period end you can contact support@urc.tv


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