Cancellations & Refunds
If you purchase a Season or Access pass with us, your subscription will automatically renew on a seasonal basis, giving you the benefit of not having to wo...
Tue, 12 Jul, 2022 at 3:00 PM
If you think that you have been charged in error for something, please contact us immediately by creating a ticket at URC TV Support or send an email to o...
Mon, 6 Sep, 2021 at 4:50 PM
If the stream isn't working due to broadband issues, you are encountering streaming issues or you have an incompatible device, please contact us thro...
Wed, 1 Sep, 2021 at 9:06 PM
If you wish to cancel your purchase please email our Support Team on support@urc.tv. If you have subscribed for the Weekend Pass or the Annual Pass and wan...
Mon, 6 Sep, 2021 at 4:52 PM
If you are due a refund, it will include any booking fees or charges levied by URC TV. It may not include fees charged by your bank or card issuer for fore...
Wed, 1 Sep, 2021 at 9:10 PM
Once a refund is processed, funds should reach your account between 5 to 10 working days depending on your bank. Please note that we are only able to refu...
Wed, 1 Sep, 2021 at 9:10 PM