Tips & Common Problems

Do I have to watch live or can I watch later?
You can do both! You can watch live or decide to watch on-demand under the REPLAY section after the live broadcast has ended if you so wish. ***PLEASE N...
Sat, 9 Oct, 2021 at 3:06 PM
How many times can I watch a game? How long do I have to watch it?
You are entitled to watch a game up to ten times (of non-overlapping sessions of 24-hours each). Please note that by clicking on an available game and start...
Mon, 6 Sep, 2021 at 11:53 AM
Can I download a game?
No, you cannot download a game to watch offline, you will need to be connected to an internet connection in order to watch game(s) on our service. Games...
Mon, 6 Sep, 2021 at 11:57 AM
I am struggling to scrub back and forth
If you are struggling to scrub back and forth, refresh your browser page (Ctrl+F5 in Windows; Command+R in Mac). Use the bar underneath the video screen to ...
Mon, 20 Sep, 2021 at 5:26 PM
Can I have more than one computer/device logged in to RUC TV at one time?
If you have a pass you can have more than one computer/device logged into your URC TV account at any one time but you must access a different game on each d...
Wed, 1 Sep, 2021 at 9:15 PM
Can I switch device — e.g. If my battery dies?
Yes, you can switch to a different device if your battery dies but you may find it takes approximately 60 seconds for our servers to realise that your st...
Mon, 6 Sep, 2021 at 11:59 AM
On what devices can I watch URC TV?
You can watch URC TV on your PC or Laptop, Apple (iPhone, iPad) and Android devices (mobile, tablet) directly on our website. URC TV does not officially...
Mon, 6 Sep, 2021 at 12:01 PM
What do I need on my device to stream URC TV?
URC TV works on almost every up-to-date browser on almost every modern device, so if you have a reasonable specification tablet or computer that is less tha...
Wed, 1 Sep, 2021 at 9:19 PM
What are the Minimum Windows Requirements?
Your device should be running at least Windows 10 to use URC TV, and you should also keep your web browser (ideally Google Chrome) updated to the latest ava...
Mon, 6 Sep, 2021 at 3:25 PM
Public Wi-Fi connections
We don’t recommend using public Wi-Fi connections to stream URC TV as the open nature of these connections can be slow and/or vary moment to moment. This ca...
Mon, 6 Sep, 2021 at 12:04 PM