Tips & Common Problems
Pro14 / United Rugby Login If you previously had an account with Pro14 or United Rugby, you will need to login to URC TV using those login details. If you ...
Thu, 7 Oct, 2021 at 4:54 PM
If you have a pass you can have more than one computer/device logged into your URC TV account at any one time but you must access a different game on each d...
Wed, 1 Sep, 2021 at 9:15 PM
Yes, you can switch to a different device if your battery dies but you may find it takes approximately 60 seconds for our servers to realise that your st...
Mon, 6 Sep, 2021 at 11:59 AM
If you are struggling to scrub back and forth on our website, this may be due to your device settings and or device/browser capabilities or compatibility wi...
Sat, 21 Oct, 2023 at 12:02 AM
We don’t recommend using public Wi-Fi connections to stream URC TV as the open nature of these connections can be slow and/or vary moment to moment. This ca...
Mon, 6 Sep, 2021 at 12:04 PM
The web player’s resolution is set by default to “Auto” which chooses the optimal speed that your device and broadband connection allows it to play at witho...
Sat, 21 Oct, 2023 at 1:32 AM
If the video plays intermittently and or buffers with a black background screen, it's possible you do not have sufficient bandwidth to stream. Please be...
Sat, 21 Oct, 2023 at 1:35 AM
Is your connection fast enough to stream URC TV? If you don't know what your connection speed is, visit http://www.speedtest.net to test your download s...
Mon, 6 Sep, 2021 at 12:09 PM
If you want to get subtitles on the URC TV content you are watching, you can enable subtitles in your device settings. To turn on subtitles on a Window...
Mon, 6 Sep, 2021 at 10:12 AM