To use URC TV you will need to register an account with us or sign into an existing account.
Sign in / Register an account:
On our website:
1. On the desktop view (laptop/PC) click ‘Sign In,’ on a mobile device, click the person icon in the top right hand corner of the screen
This will generate the pop-up box below. If you already have an account with us, enter the email address and password associated with the account and click the 'SIGN IN' button. If you do not have an existing account with us, click the 'REGISTER' button.
2. Fill in the requested details in the fields provided (see below for reference), tick the terms and conditions box (mandatory), set your marketing preferences (optional) and hit ‘Register’. From then on, you can sign in using the email address and password entered during this process to access URC TV content.
Select the box beside the 'I'm not a robot' Captcha if presented with this security feature. Wait for a tick to appear in the box then hit the 'Login' button.
When you select the box beside 'I'm not a robot' a collection of images may appear on screen, from which you will be asked to select all images that contacting a certain item (see example below). Once you select all images containing the requested feature hit 'Verify' and continue to log in.
Once signed in, you will be able to add purchases to your account, or if you have a season pass you will see a list of upcoming and on-demand games available to you. On demand games will remain on our REPLAY section until the end of the season. They will then be removed from our service to make space for new content.
On our mobile apps:
1. Click the cogwheel icon in the top right-hand corner of the screen
2. Select 'Login' the first option on the menu that displays.
3. That will generate the Login/Register page (see below)
4. If you already have an account with us, enter the email address and password asssociated with the account and hit the 'Continue' button.
If you do not have an existing account with us, hit the 'Register' button. Fill in the required information in the boxes that display, tick the box next to our terms and conditions to accept them (manditory), tick the boxes next to the marketing preferences (optional) and click 'Continue.'
If you have been successfully logged in/signed up, when you hit the cogwheel again, the first option that appears should be 'Account' (see below).
Your URC TV Account
Under the 'MY URC TV' section you will be able to see details about your account such as keep track of your purchases and update billing information.
On our website:
To access this section on our website, on a desktop view (laptop/PC) click 'MY URC TV' displayed in the top right-hand corner of the screen, on a mobile view, hit the three lines in the top right hand corner of the screen and select the last option on the list that displays, 'MY URC TV'
There are 5 areas under the MY URC TV section, these are listed on the website desktop view (laptop/PC) but only the corresponding icons will display on the mobile view (see below)
1. DASHBOARD (flag icon) - check your current subscription status
2. PURCHASE HISTORY (notepad icon) - view all of your past purchases
3. CARD DETAILS (card icon) - review your billing information/add a new card
4. MANAGE ACCOUNT (person icon) - change your email address/password
5. MANAGE SUBSCRIPTIONS (curved arrow icon) - unsubscribe from auto-renew / set your subscription to cancel at the end of your subscription period
*PLEASE NOTE if you don't currently hold an active subscription with us (you generally purchase access on a pay-per-game basis, had a subscription with us previously but has since expired or hold a gifted pass) you will not see the MANAGE SUBSCRIPTION displayed under MY URC TV as you do not currently have a subscription to manage.
On our mobile apps:
To access this section on our mobile apps:
1. Click the cogwheel icon in the top right-hand corner of the screen
2. Select the first option on the menu, 'Account'
3. Select 'Manage Account'
4. You will be presented with 'Edit Account' or 'Change Password.' Under 'Edit Account' you will be able to change your club preference and marketing communications preferences.