URC TV Support Centre
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URC TV Payment & Account
Cancellations & Refunds
Is my subscription a once-off payment or does it auto-renew?
How do I set my subscription to cancel?
What if I think I’ve been charged in error?
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
If I change my mind, can I cancel my subscription/game purchase?
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What is a URC TV account?
How do I register for a URC TV account and pay?
How do I change my password?
What cards can I use to pay? Can I use Direct Debit?
Can I pay in the currency of the country in which I reside?
Is URC TV’s payment processing system secure?
Why can't I process my payment?
How can I change my payment details?
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